Fraud Alerts

The following is information about alerts that we believe may be pertinent for our customers to be aware of.  This could include scams, fraud alerts, data breaches and general information regarding on-going schemes.  Visit our Protect Your Information page to learn more about how to guard against identity theft.

Getting your money back from Western Union

Did you lose money to a scammer who had you pay using Western Union between January 1, 2004 and January 19, 2017? If so, you can now ask for your money back – and you have until February 12, 2018 to file your claim. 

For more information please visit 

Pizza Hut Breach

We have learned that the information of some customers who visited our website or mobile application during an approximately 28-hour period (from the morning of October 1, 2017, through midday on October 2, 2017) and subsequently placed an order may have been compromised.

"Pizza Hut identified the security intrusion quickly and took immediate action to halt it," the company said. "The security intrusion at issue impacted a small percentage of our customers and we estimate that less than one percent of the visits to our website over the course of the relevant week were affected."

Equifax Discloses Massive Consumer Data Breach

Consumer credit reporting bureau Equifax yesterday announced a major data breach affecting approximately 143 million Americans. The company said that from mid-May through the end of July, criminals exploited an Equifax website vulnerability to access names, Social Security numbers, birth dates, addresses and in some cases driver’s licenses.

The company also said that about 209,000 Americans’ credit card numbers were accessed, along with credit dispute documents with personally identifying information for 182,000 consumers. “The company has found no evidence of unauthorized activity on Equifax’s core consumer or commercial credit reporting databases,” it said.

Equifax has set up a website to help consumers determine if their information was breached and, if so, to sign up for credit monitoring and identity theft protection offered by TrustedID, an Equifax subsidiary. Equifax will also mail notices to consumers whose credit card numbers or dispute documents were breached. Check the website. Read more. 

Microsoft Scam

Individuals have reported receiving calls from Microsoft stating that they credited money to your account in error and that you must repay them what you owe by purchasing gift cards or other means.  These scammers will ask you to log into your online banking, where they will hack in and transfer money between your accounts to appear like you did receive a credit from them.  If you receive this type of call, contact your financial institution immediately and do not reply to the callers.

Suspicious Phone Calls

If you receive a phone call appearing to be from Farmers Bank and the caller asks you for personal information, hang up immediately and call the bank back directly to verify the call is legitimate. Toll-free 877-798-2411

It's the time of year where scammers are out looking for a quick payday. If you get any phone calls from someone that is requesting money or says you are receiving money, please be very cautious in dealing with them.

We had an employee at the bank that had a suspicious phone call from someone claiming to be with the Grant Department of the US Government saying that the employee qualified for a $9,000.00 grant for filing taxes early. You can go to the Federal Trade Commission website to read more about these types of scams. 

There is also a scam that has surfaced locally that involves someone calling,claiming to be a family member, and requesting bail money. If you receive a phone call like this one, please call the person that is supposedly in jail and verify their whereabouts. For more information please go to the Federal Trade Commission website to read more about this type of scam. 

Tax Fraud

Tax identity fraud takes place when a criminal files a false tax return using a stolen Social Security number in order to fraudulently claim the refund. Identity thieves generally file false claims early in the year and victims are unaware until they file a return and learn one has already been filed in their name. Click here for Tax Fraud Tips for this 2017 tax season.


Ransomware is a type of malicious software (malware) that freezes your computer or mobile device until a sum of money is paid. It can destroy personal and business files, leading to stolen data and large financial losses.  Courtesy of the ABA read more about Ransomware here.

 Lottery Scams

According to the FBI, in 2014 consumers lost more than $8 million to solicitation scams promising instant wealth and grand prize earnings. These scams, commonly referred to as the “advance fee,” “lottery” or “sweepstake” scam, involve fraudsters issuing counterfeit checks and fake award letters to consumers who have allegedly won a lottery or sweepstake raffle. The consumer, who most likely never entered the alleged drawing, is issued a check worth more than the amount owed and instructed to pay taxes and fees before receiving their lump sum payment. Unfortunately, the check -- in addition to the raffle -- is bogus. Click here to view a few tips to keep in mind to protect yourself. Five Ways to Spot a Lottery Scam

Money Wiring Scams

The Federal Trade Commission has released a video showing common money wiring scams.  To learn more visit

Fraudulent Emails and Phone Calls

Beware of emails from legitimate businesses and government agencies asking for personal information over the phone or email.   Criminals are creating emails to appear as though they are from legitimate sources, in order to trick consumers into downloading dangerous malware or pass along personal information.   If you feel there is a concern, contact the companies or agencies directly.